What is the cutoff for a user to join a challenge?

  • User's can set the "last day to join" from the admin side as per their requirement.

If a user is added to a team after a team challenge was created and launched, can they join the challenge?

  • Yes, as long as the "last day to join" date has not been crossed.

Do users need a specific amount of participation in the challenge to receive points, or just need to sign up?

  • Classic & Group Challenges: Users must have some level of participation to earn points. If they have zero activity data (e.g., no steps or distance recorded), they will not receive points.
  • Wellness Challenges: Points are earned based on daily completion.
    • Example: If a 10-day challenge is worth 100 points, the user can earn 10 points per day.
    • If they complete 5 out of 10 days, they will earn 50 points (5 days x 10 points per day).

Rewards Questions

Explanation of “Bonus” Points (e.g., Wellness Adventure Start Bonus of 100 Points)

  • We are working to remove the automatic 100 bonus points for the Wellness Adventure.
  • We are also developing a feature that will allow admins to create “spot bonus points” in the Rewards Admin dashboard.

We hope this helped! If you still have questions, please feel free to reach out to us at support@woliba.io