How can we help?

Featured articles

• How can I connect my fitness device or application to Woliba?
• How do I give recognition?
• How do I Log Workouts in Woliba?
• Earning points with logging workouts and activities
• Why should I use the Woliba app?

Registration

• How do I register?

Profile

• How do I change my department or location?
• I am having trouble signing in.

Notifications

• How do I turn on/off smart phone notifications?
• How do I turn on/off notification emails?

Challenges

• Can I still register for a challenge after the start date?
• How will I when my company holds an activity challenge?
• What types of challenges does Woliba offer?
• I just finished a challenge, where are my points?
• How do I create and launch a challenge?
• I haven't received points for a challenge.
• How can I participate in challenges without a fitness device?

Wellness

• Can I change my wellness interests and fitness goals?

Biometric Screening

• How can I complete my Biometric Form?

Events

• How do I join a live event/webinar?
• I attended an event but didn't receive points for it.
• Can I access an event/webinar after the end date?

Rewards

• I just registered. Where are my points?
• I received my gift card, now what?
• How do I earn points?

App-Based Questions

• How do I set monthly fitness goals?
• My app keeps crashing!
• Why should I use the Woliba app?

Connecting Fitness Devices

• How can I connect my fitness device or application to Woliba?
• What if I don't own a wearable activity device?
• How can I connect my Fitbit device to Woliba?
• How can I connect my Apple Health Kit to Woliba?
• How can I connect my Apple Watch to Woliba?
• How can I connect my Google Fit app to Woliba?
• How can I connect my Samsung and Google Fit?
• How can I connect my Garmin device to Woliba?
• View all articles in “Connecting Fitness Devices”

Device Syncing

• My fitness device isn't syncing!
• How do I resolve device syncing issues?
• Do I have to sync my fitness device on the both the web portal and the app?
• How do I sync my Apple Watch?
• Does Woliba track indoor activities as well as outdoor ones?
• What if I'm using more than one device?
• GoogleFit - HealthConnect Sync Android
• Google Fit and Health Connect

Health Risk Assessment

• Is the HRA private?
• What is a Health Risk Assessment?
• How often can I take my HRA?

Passwords

• Can I update my email and password?
• I Forgot My Username !
• How do I reset my password?

Other Users

• How do I request/add buddies/friends?
• What is a buddy request?

Social Feed

• How do I give recognition?

Log Workouts

• How do I Log Workouts in Woliba?
• How do I log steps from the treadmill without a fitness tracker?
• How can I delete a manually logged workout?
• Earning points with logging workouts and activities

Language Translation

• Language Change

Points

• I'm not getting all my points!
• Incorrect workout data
• My viewed videos are not being marked as watched!

Educational Adventures